Registration

This type of registration is when an individual participant would like to register him/herself for the congress. For this registration method, the order confirmation and invoice will be sent directly to the participant.

Log in to your MyEAN account or create a new account in case you do not have one yet: MyEAN.

1. Click ‘EVENTS’. 
2. Click ‘Register’ for Congress Helsinki 2024. 
3. Click on the Register Now button. 
4. Review and, if necessary, update your contact information. 
5. Select ‘Individual Registration’. 
6. Choose your ticket. All available tickets based on your membership or role are shown. Please make sure you select the right type of ticket (i.e., member ticket and onsite or virtual interactive ticket). 
7. Decide if you’d like to receive a congress bag. 
8. You may book additional sessions or service.  
9. Choose ‘Onsite Print’. 
10. To purchase EAN merchandise, select your item(s). 
11. Apply a discount code if available and accept terms and conditions as well as the cancellation terms to finish your registration. 
12. Select your preferred payment method (bank transfer, PayPal, or credit card). 
13. Enter the desired billing address. You can either use your main contact information or use an alternative address (e.g., if your institution is funding your registration). If applicable, provide your VAT number. 
14. You will have the opportunity to purchase insurance or book your accommodation through external links that are shown at the end.  
15. You will receive your order confirmation after completion of registration. 
16. The invoice will be sent upon receipt of payment.

This group registration type is for the case where your participants/group members do not have a MyEAN account at time of registration. Please note that, eventually, all participants must have a MyEAN account to be successfully registered for the congress.  

For this registration method, the order confirmation and invoice will be sent to the registering person. 

Two steps are required for this type of group registration: ticket purchase and ticket allocation. 

Step 1: Ticket Purchase 

To purchase Group tickets, log in to your MyEAN account or create a new account in case you do not have one yet: MyEAN.

1. Click ‘EVENTS’. 
2. Click ‘Register’ for Congress Helsinki 2024. 
3. Click on the Register Now button. 
4. Review and, if necessary, update your contact information. 
5. Select ‘Group and Third-Party Registration’ if you want to register someone else or a group of participants and enter a unique group name. 
6. Start the registration with ‘No’ if not all your group members have a MyEAN account in order to buy a quota for the standard group fee. 
7. Select the ticket type and enter the needed number of tickets. 
8. Decide if you would like to order congress bags for your participants. (Not available for Industry.) 
9. Indicate the preferred option for badge retrieval: 
   Pre-Print by EAN: Available for onsite tickets and groups consisting of 5 or more participants only. For tickets that are allocated by the deadline (31 May 2024), badges for these tickets will be pre-printed by EAN. A registering person or a pickup person will pick up the badges for the group. Participants who are assigned tickets to after this date will receive a QR code for their own badge printing which can be done at the congress venue. If the group tickets are not allocated by 31 May 2024, access to the congress and venue cannot be permitted/guaranteed. 
   Onsite Print: Each participant will receive a separate email with QR code and instructions for their own badge printing at the congress venue. 
10. Accept terms and conditions as well as the cancellation terms to finish your registration. 
11. Select your preferred payment method (bank transfer, PayPal or credit card). 
12. Enter the desired billing address. You can either use your main contact information or use an alternative address. If applicable, provide your VAT number. 
13. You will have the opportunity to purchase insurance or book your accommodation through external links that are shown at the end.  
14. You will receive your order confirmation after completion of registration. 
15. The invoice will be sent upon receipt of payment.

Step 2: Ticket Allocation (possible only after receipt of payment) 

Once the payment status is shown as ‘Paid’, you will be able to allocate tickets to group members. For ticket allocation, make sure your participants have a MyEAN account. You will need their email addresses tied to their accounts for ticket allocation. To proceed with ticket allocation, please log in to your MyEAN account to do so. 

1. Click ‘EVENTS’ and ‘My Registrations’. 
2. Under ‘My Registered Groups’, select the group in question. 
3. Enter your participant’s email address. Two buttons will show up on the side: Reserve and Save. Ticket allocation/email addresses can still be changed when the Reserve button is clicked. Once ticket allocation is finalised and needs no further adjustment, please click 'Save'.

Adding participants to an existing group: 

1. Click ‘EVENTS’ and ‘My Registrations’. 
2. Under ‘My Registered Groups’, select the group for which you want to purchase additional tickets. 
3. Click on the Add Tickets button in the upper right corner and start the registration process for additional tickets.  

Important: Please note that an individual MyEAN account for each participant is required. It is very crucial for all participants to have their own MyEAN account so that they can receive their QR code for badge printing and information on their participation, access the interactive programme planner, evaluate sessions, receive certificates, and access on-demand session webcasts. 

This group registration type is for the case where all your participants/group members already have a MyEAN account at time of registration.  

For this registration method, the order confirmation and invoice will be sent to the registering person. 

1. Click ‘EVENTS’. 
2. Click ‘Register’ for Congress Helsinki 2024. 
3. Click on the Register Now button. 
4. Review and, if necessary, update your contact information. 
5. Select ‘Group and Third-Party Registration’ if you want to register someone else or a group of participants and enter a unique group name. 
6. Start the registration with ‘Yes’ if all your group members have a MyEAN account to benefit from member fees, if any. 
7. Enter the needed number of tickets.  
8. Insert your participants’ email addresses in the spaces provided. Make sure that these email addresses are linked to each participant’s MyEAN account. 
9. Different registration fees will be displayed depending on each participant’s membership status. Choose an appropriate ticket and click ‘Select’ to confirm your choice of ticket.  
10. Decide if you would like to order congress bags for your participants. (Not available for Industry.) 
11. Indicate the preferred option for badge retrieval: 
    Pre-Print by EAN: Available for onsite tickets and groups consisting of 5 or more participants only. For tickets that are allocated by the deadline (31 May 2024), badges for these tickets will be pre-printed by EAN. A registering person or a pickup person will pick up the badges for the group. Participants who are assigned tickets to after this date will receive a QR code for their own badge printing which can be done at the congress venue. If the group tickets are not allocated by 31 May 2024, access to the congress and venue cannot be permitted/guaranteed. 
    Onsite Print: Each participant will receive a separate email with QR code and instructions for their own badge printing at the congress venue. 
12. Accept terms and conditions as well as the cancellation terms to finish your registration. 
13. Select your preferred payment method (bank transfer, PayPal or credit card). 
14. Enter the desired billing address. You can either use your main contact information or use an alternative address. If applicable, provide your VAT number. 
15. You will have the opportunity to purchase insurance or book your accommodation through external links that are shown at the end.  
16. You will receive your order confirmation after completion of registration. 
17. The invoice will be sent upon receipt of payment.

Adding participants to an existing group after payment: 

1. Click ‘EVENTS’ and ‘My Registrations’. 
2. Under ‘My Registered Groups’, select the group for which you want to purchase additional tickets. 
3. Click on the Add Tickets button in the upper right corner and start the registration process for additional tickets.

Important: Please note that an individual MyEAN account for each participant is required. It is very crucial for all participants to have their own MyEAN account so that they can receive their QR code for badge printing and information on their participation, access the interactive programme planner, evaluate sessions, receive certificates, and access on-demand session webcasts. 

If you’d like to check the status of your registration and/or the type of your participation, please log in to your MyEAN Account and click ‘EVENTS’, ‘My Registrations’ and ‘Congress Helsinki 2024’. On the next page, you can see detailed information of your registration and participation.

• The field Status shows the status of your registration.
• The field Role shows if you are registered as an individual participant, a group participant or an exhibitor.
• The field Participation Type shows whether you have registered for the onsite or the virtual congress.
• The field Badge Retrieval shows the badge retrieval method selected at the time of registration. If 'Pre-print by EAN' is shown, you will receive your badge from your group leader. If 'Onsite Print' is shown, you will print your own badge at the congress venue using the QR code sent to your email. If blank, you have a registration for the virtual congress.
• If you have signed up for additional sessions and service, you will see them under Session Participations.

Your QR code is stored on this page under Files.

For group registrations:

If you have purchased group tickets (and opted for Pre-Print by EAN) at the time of registration, you are required to allocate tickets to your participants by 31 May 2024. Otherwise, access to the congress and venue cannot be permitted/guaranteed. In addition, if any of the tickets has not been allocated by this deadline, the badge retrieval method of these tickets will be changed to Onsite Print.

For pre-printed badges, the Registration team (registration(at)ean.org) will reach out to group leaders regarding the badge pickup slot.

For onsite registrations:

Participants will receive a separate email with QR code and instructions. Either print your QR code or download it to your smart device. At the congress, please proceed to the Badge Print Station. Scan the QR Code and wait for your badge to be printed.

Please be aware that in case of losing your badge, the registration fee is charged again.

Additional sessions are available for onsite registrations only. In order to purchase an additional session, please log into your MyEAN account and click ‘EVENTS’, ‘My Registrations’ and ‘Congress Helsinki 2024’. Click on the Upgrade button. Please find the detailed instruction manual here.

During the registration, you will be asked to enter the billing address. In case the address differs from the contact information, please select alternative billing address and insert the information of the third party. 

Aiming to support families and parents attending the 10th EAN Congress in Helsinki, EAN has implemented a childcare service.

The Junior Suite Service is available for children between 1 and 12 years of age.

To sign your child(ren) up for the Junior Suite Service, select this service under Additional Sessions “Junior Suite - 1st Child (2^nd Child/3^rd Child) during your congress registration. Please go through the EAN Junior Suite Service Facts carefully and fill in the application form. Note that applications are only valid if the registration is paid, and the form is submitted. You will receive a confirmation via email.

If you have already registered for our congress and wish to sign up your child(ren) for the Junior Suite Service, log in to your MyEAN account, click ‘Events’, ‘My Registrations’, ‘Congress Helsinki 2024’ and ‘Upgrade’. There, you will see all sessions we offer, scroll down until you see “Junior Suite - 1st Child (2^nd Child/3^rd Child)”.

Please send your application form before 14 June 2024 to registration(at)ean.org. Vacant slots after this deadline will be provided upon availability and on a first-come, first-served basis. Please be aware that in case of cancellation after 14 June 2024, your payment for this service will not be refunded.

Opening Hours:

This year, EAN offers merchandise items ranging from EAN T-shirt with the “I love brains” print in S-XXL, EAN cap with the “brain inside” print, EAN beanie with the “brain inside” print, EAN Bluetooth Earbuds to Brain Health Mission’s green ribbon pin.  

More information and prices can be found here. 

Grab yours before they are gone! 

If needed, you can request for a visa letter through your MyEAN account. Log in to your account and go to ‘EVENTS’ and ‘My Registrations’. Click ‘Congress Helsinki 2024’ and on the next page, in the top right corner, there is a button for the visa letter.

Note that visa letter can be requested only once! Therefore, please make sure you provide correct information for it. Also note that the visa letter can only be requested upon a paid registration.

Your visa letter is stored on this page under Files.

If you wish to book a hotel through our partner, please do so through the link below. A wide range of hotel rooms has been reserved at very competitive rates and fair conditions in various hotels of different categories.

ean2024 – Austropa Interconvention Congress (austropa-interconvention.at)

We also would like to remind you of the possibility to purchase an insurance for your participation and fees at the EAN congress.

Information about evaluation and certificates can be found here.

Only congress attendees are entitled to download their personal documents. Certificate of attendance and CME certificate cannot be sent to group leaders and third parties.

• Provided you are a consumer, you have the right to withdraw from an order within 14 days without giving any reason by law. EAN will refund the full registration fee.
• No refund will be granted if the registration is cancelled after the withdraw period of 14 days, not even if due to visa rejection, illness, etc. Any cancellation shall be made in an email to registration(at)ean.org.
• Regarding participants whose participation fee is borne by a third party and such third party entering into the contract with EAN, no right of withdrawal is granted.
• For any change of names, a processing fee of € 50 will be charged.

EAN currently offers three payment options:

• PayPal
• Credit Card (Visa and Mastercard)
• Bank Transfer

Please transfer the outstanding amount to the following bank account:

For payment via bank transfer, please include your order confirmation number (O-R-xxxxxx) as payment reference for identification purposes. Please note that bank charges must be covered by you.

Registration fees are to be paid in Euros (€).

Here are some of the most important points regarding General Terms and Conditions for Registration for the 10th Congress of the European Academy of Neurology 2024:

• Terms and Conditions for Registration must be accepted if you want to register for the Congress.
• EAN Congress 2024 is planned to be held onsite in Helsinki, Finland (subject to current and legal possibility) and virtually in parallel.
• If the onsite congress cannot take place for reasons that are not in the sphere of influence of the EAN, the congress will take place virtually only.
• Virtual interactive Registration Fee is not refundable.
• Onsite Registrations will be transferred automatically into Virtual interactive Registrations if no Onsite Congress is taking place.
• The Difference between Onsite and Virtual interactive Registration fee will be refunded within 4 weeks after the Congress had been held.
• If access to the Onsite Congress is limited to a certain number of persons, only the number of persons permitted shall be granted access to the Congress Center on a first come first serve basis.
• All Registrations are not transferable.

The stated points above do not display all terms and conditions for registration for the EAN Congress 2024. To review the complete and valid terms and conditions, please see here.

Please visit  Support & Assistance to read frequently asked questions.